The process manager is often responsible for a limited part of the business, sometimes with staff responsibility and sometimes with a more operational responsibility. A process manager may also be responsible for one or more departments in an organization. The person responsible for a process or support process is often responsible for the activities carried out, the risks that arise in these activities, the information handled and in some situations also for a number of systems, services and suppliers on which the process depends.
As a process manager, you get an overview of the process(es) for which you are responsible, you get information if there are activities, information, systems, services or suppliers that have no designated person responsible for them, and you get information if there is information that needs to be classified.
The process manager can clearly see what risks, deviations or improvement proposals are associated with the processes and activities for which he or she is responsible and can thus quickly get an overview of what needs to be addressed.
By linking information, systems and services to the organization’s processes and activities, the process manager is given the opportunity to follow up on the dependencies that exist, which helps a process manager to develop needs analyses for other parts of the organization. It also becomes clear to the process manager if there is information that is not classified or risk analyzed.
