Senior management
Senior management is the part of the organization that is ultimately responsible for the decisions taken and for ensuring that sufficient resources are allocated to meet the needs of the organization. Top management can be owner representatives, the board of directors, the executive board or the CEO. Sometimes senior management is the same as the management team of the business. In smaller businesses, these roles often merge.
Representatives of the top management of the business can use the tool to get an overview of the current status of the business in terms of unassigned responsibilities, unmanaged risks, the current status of high risks and any open incidents and deviations. If necessary, senior management can break down the overview to see the current status at department or unit level.
The purpose of the view for senior management representatives is to get an overview and be able to take responsibility for the business based on the laws and requirements that the business must meet, regardless of whether the requirements come from outside or from the business itself. The tool and the overview it provides should provide the conditions for management to effectively and relevantly monitor how the business is doing and whether the business is able to meet the expectations and requirements placed on it.
The management team
The management team is responsible for day-to-day operations. The management team often consists of the CEO together with business area managers, process managers, regional managers and functional managers for central functions.
The management team can use the tool to get the same overview as representatives of senior management, but with the difference that members of the management team can click on individual cases to follow up the situation with more detail.